Infrastructure, Collaboration and ICT Security Services Division
The division designs, oversees and manages the infrastructure of technological services of the University: Network, Data Center, Audio and Video technology, Mail and Collaboration software. It makes an assessment of requirements, finds possible solutions and options for their upgrade.
It supports the implementation of business continuity and ICT security plans: it is in charge of the CERT service (overseeing policies and procedures in matters of security, risk assessment, incident and escalation management) and of the on-call service.
It also collects and publishes information, service quality benchmarks, statistical data, technical documents and manuals.