Education

2005. Ph.D. in Economics and Management, Department of Economic Sciences “Marco Fanno”, University of Padua (Italy).

2000. Degree in Economics and Management with first class honours, Faculty of Economics, University of Trento (Italy). 

1993. High School Diploma (Sciences) with top marks, Liceo Scientifico Galilei, Belluno (Italy).

Academic career and teaching activities

Current and previous position

2021-present. Full Professor of Economics and Business Management, Department of Economics anD Management, University of Trento (1st October 2021). 

2015-2021. Associate Professor of Economics and Business Management, Department of Economics and Management, University of Trento (1st June 2015). Confirmation as Associate Professor in 2018. In 2018, she applied for Full Professorship in Economics and Business Management to the Italian Ministry of Education, Universities, Research (MIUR). Positive evaluation was received on 19 October 2018.

2005-2015. Assistant Professor of Economics and Business Management, Faculty of Humanities and Department of Management, University of Trento. In 2013, she applied for Associate Professorship in Economics and Business Management to the Italian Ministry of Education, Universities, Research (MIUR). Positive evaluation was received on 29 January 2015

Institutional position

2019-present. Member of the Board of Auditors of SIMA-Italian Society of Management

2020-present. Co-coordinator of the SIMA Interest Group "Management of Tourism and Culture" of SIMA

2016-present. Rector’s Delegate for Alumni, University of Trento

2020-present. Co-Founder and Vice President of the UniTrento Alumni Association (from 22 June 2020). 

2009-present. Coordinator of the business and management content of the MA program in Linguistic Mediation, Tourism and Culture, Department of Humanities

2020-present. Coordinator of Internships for the MA program in Linguistic Mediation, Tourism and Culture, Department of Humanities

2016-present. Responsible for unit accreditation for matriculation to the MA program in Linguistic Mediation, Tourism and Culture, Department of Humanities

Teaching on Unitn University courses 

  • A.Y. 2020-2021. Market analysis Lab, BA program in Business Administration (part-time), Department of Economics and Management, University of Trento.
  • A.Y. 2015-2016-present. Market analysis Lab, BA program in Business Administration, Department of Economics and Management, University of Trento.
  • A.Y. 2015-2016-present. Other skills for job placement, MA program in Linguistic Mediation, Tourism and Cultures, Department of Humanities, University of Trento.
  • A.Y. 2014-2015-present. Economy of Culture and Tourism, MA program in Linguistic Mediation, Tourism and Cultures, Department of Humanities, University of Trento.
  • A.Y. 2011-2012 to 2016-2017. Business management, BA program in Modern Languages, Department of Humanities, University of Trento.
  • A.Y. 2007-2008 to 2013-3014. Destination Management, MA program in Linguistic Sciences for Business, International Communication and Tourism, Department of Humanities, University of Trento.
  • A.Y. 2009-2010-present. Tourism and Culture analysis Lab, MA program in Linguistic Mediation, Tourism and Cultures, Department of Humanities, University of Trento.
  • A.Y. 2005-2006 to 2010-2011. Business management. Module A, BA program in Linguistic Mediation and Literary Communication, Department of Humanities, University of Trento.
  • A.Y. 2005-2006 to 2010-2011. Business management. Module B, BA program in Linguistic Mediation and Literary Communication, Department of Humanities, University of Trento.
  • A.Y. 2005-2006. Business Administration, BA program in Linguistic Mediation and Literary Communication, Department of Humanities, University of Trento.
  • A.Y. 2005-2006. Management of tourist businesses, BA program in Business Administration, Department of Economics and Management, University of Trento.
  • A.Y. 2005-2006. Marketing, BA program in Business Administration, Department of Economics and Management, University of Trento.

Teaching on Doctoral Programs

  • 2022. Sustainable tourism development and culture-led regeneration (12 hours). Doctoral program in Sustainability-Economics, Environment, Management and Society (Susteems) of the School of Social Sciences, University of Trento. April-May 2022. 
  • 2020. Interpreting and managing sustainable tourism development: An exploratory integrated SD framework (4 hours), Doctoral program in Development Economics and Local Systems – DELOS. School of Social Sciences, University of Trento. Trento, 15 January 2020.
  • 2020. An exploratory integrated SD framework: case study analysis (2 hours), Doctoral program in Development Economics and Local Systems – DELOS. School of Social Sciences, University of Trento. Trento, 16 January 2020.
  • 2018. Managing sustainable tourism development (6 hours), Doctoral program in Development Economics and Local Systems – DELOS. School of Social Sciences, University of Trento. Trento, 23 and 25 January 2018.
  • 2017. A Managerial approach to sustainable tourism development (12 hours lectures/week, 20 Ph.D. Students), Doctoral School of Management and Business Administration, Corvinus University. Budapest (Hungary), 13-18 November 2017 (Teaching Staff Mobility, Erasmus+ Program).

Teaching on (University) Master’s course

  • 2015-present. Culture-led regeneration (8 hours). University Master’s course in Tourism & Hospitality Management (I level, following a BA program), Department of Business and Quantitative Studies, University of Naples “Parthenope”. Naples (Italy), 23 March 2015; 26 May 2016; 15 June 2017; 8 May 2018; 24 June 2019. Trento (Zoom meeting), 1 December 2020.
  • 2015. Managerial approach to tourism-driven and culture-led sustainable local development. Case studies in Italy (12 hours). University Master’s course in management of sustainable tourist organizations (II level, following a MA program), University of Cagliari. Cagliari (Italy), 16-17 October 2015.
  • 2015. Managerial approach to sustainable tourism development. The case of the Dolomites UNESCO World Natural Heritage Site. Master’s course in World Natural Heritage Management, tsm-Trentino School of Management. Trento (Italy), 6 February 2015.
  • 2011 and 2012. The industrial district as a model for local development. Master’s Course in the Management of family policies, University of Trento and tsm-Trentino School of Management. Trento (Italy), 29 April and 13 May2011; 15 June and 22 July 2011.
  • 2009. Marketing and Communication. Master’s course in Economics and the Management of cooperatives and non-profit organizations, Università & Impresa Soc. Cons. A RL. Brescia (Italy), 8, 10 and 12 September 2009.
  • 2010. Scenario Planning in Tourism: A New Worlds of Work Perspective. University Master’s course in Hospitality Management, Rotterdam School of Management and Hotel school. The Hague (The Netherlands), 13-14 December 2010.
  • 2008. Innovation within a territory. Master’s course in Business Innovation, CUOA-Centro Universitario di organizzazione Aziendale. Altavilla Vicentina (Italy), 15-16 May 2008.

Third-level training

  • 2019. Interpreting and managing sustainable tourism development: An exploratory integrated framework and case study analysis (4 hours). School of Hospitality and Tourism Management, Ted Rogers School of Management, Ryerson University. Toronto (Canada), 6 May 2019.
  • 2019. Methods for measuring the (un)sustainability of tourism development at heritage sites. School of Technology and Business Studies, Department of Tourism Studies Dalarna University. Borlänge (Sweden), 14 June 2019.
  • 2019. Cultural legacy and urban tourism within tradition and innovation. Higher education in Economics and Management of Museums and Cultural Goods, Department of Economics and Business Administration, University of Florence. Florence (Italy), 21 March 2019.
  • 2011. The family service district: Local development and industrial districts (8 hours). Advanced Course in Family Policy Management, University of Trento. Trento (Italy), 29 April and 15 May 2011.
  • 2009. Strategy and Marketing. FIXO training course for Mountaineering srl supported by the Ministry of Labour (under the academic spin-off scheme), University of Trento. Trento (Italy), March-April 2009.
  • 2006. Tourism Local System and Networking. European Business Module, Department of Social Sciences, University of Florence. Florence (Italy), 19 October 2006. 
  • 2006. Multi-stakeholder communication. Management for Non-profit entrepreneurs Course, ISSAN (Trento) – Istituto Studi Sviluppo Aziende Noprofit. Brescia (Italy), 10 April 2006.
  • A.Y. 2005. Marketing and integrated territorial development. FSE and ESSEDI courses for Strategie d’Impresa S.p.A. Trento (I)

Other education and training activities 

  • A.Y. 2020-2021. Organiser and chair of “ReGeneration: WomenINCulture”, Seminar series involving professionals in the cultural and creative industries. MA program in Linguistic Mediation, Tourism and culture, Department of Humanities, 6, 13 and 20 November 2020. 
  • A.Y. 2017-2018. Chair, lecturer, and co-organiser (with ITAS-Istituto Trentino Alto Adige di Assicurazioni) of “The Laboratory of place storytelling and marketing” involving the writer Paolo Cognetti, a professional storyteller, and a trainer. MA program in Linguistic Mediation, Tourism and culture, Department of Humanities, 26 April 2018. 
  • A.Y. 2015-2016. Lecturer and co-organiser (with ITAS-Istituto Trentino Alto Adige di Assicurazioni) of the Educational Event “If love were a mountain” involving actors, storytellers and educators, Department of Humanities, University of Trento, 12 April 2016.
  • A.Y. 2015-2016. Performer and co-organiser (with ITAS-Istituto Trentino Alto Adige di Assicurazioni) of the scientific-artistic event “A mountain, a professor, the stars” with Francesca Sorrentino (storyteller), University Assembly on Culture, Creativity, Knowledge, University of Trento, MUSE (TN), 21 June 2016.
Research interests

Tourism and cultural and creative industries are the main interest domains and field research focuses primarily on fragmented and community-based areas, particularly Alpine and rural destinations, and small cities. 

Current research areas

  • Humanistic management theory and practice: toward Humanistic Tourism.
  • Sharing Economy, Competitiveness and Sustainability.
  • Managerial approaches to sustainable (tourism) development. The role of governance in destinations/places pursuing sustainability as a driver of local development and branding; methodologies to assess and monitor such sustainability over time.
  • Managing culture and creative-led local development. Methodological approaches and policy/strategy implications.
  • Stakeholder engagement in culture-based regeneration and innovation processes.
  • Value co-creation in destination management and marketing by leveraging offline and online stakeholder engagement.

Previous research areas:

  • Economic impact analysis of local development assets (tourism, events/festivals, cultural activities) as an effective tool for decision makers enabling them to support, and evaluate, successful investment strategies.
  • Mobility management as a strategic component of integrated and sustainable tourism development.
  • Models to analyse local development in the manufacturing sectors (industrial district, cluster) and the extension of such models to the fostering, management and governance of local development based on other sectors – tourism and culture (culture-led regeneration/development processes, cultural and creative clusters).

 

Research work

Visiting positions 

2019. Visiting Scholarship at Department of Tourism Studies, School of Technology and Business Studies, Dalarna University, Borlänge (Sweden), 10-16 June 2019.Research topic in collaboration with Prof. Susanne Heldt-Cassel, Director of the Centre for Tourism and Leisure Research CeTLeR, and Albina Pashkevich, senior researcher: The sustainable transformation of former (Swedish) industrial sites into creative places and/or heritage tourism sites. The case study concerns Great Copper Mountain mining site in Falun (Sweden), a cultural WHS. 

2019. Visiting Scholarship at the School of Hospitality and Tourism Management, Ted Rogers School of Management, Ryerson University, Toronto (Canada), 24 April-14 May 2019. Research topic in collaboration with Prof. Frederic Dimanche, Director of the School of Hospitality and Tourism Management: Development and implementation in remote and/or urban Canadian destinations of an exploratory sustainable tourism development framework integrating sustainability, governance, and management. 

2010-2011. Visiting Scholarship at the Center of Tourism Management, Rotterdam School of Management, Erasmus University, Rotterdam (The Netherland), 1 October 2010-1 February 2011. Research topic in collaboration with Prof. Frank Go: Sustainable tourism development. Destination Governance and Place Branding.

EU, National and Local projects

2020-2022. Co-investigator in the research group of SIMA-Italian Society of Management, working on the EDIR-Equality, Diversity, Inclusion, Respect project. Coordinator: Prof. Arabella Mocciaro Li Destri, University of Palermo. Other members: Professors Lara Penco and Giorgia Profumo, University of Genoa. The study replicates, in Italian Business Schools, the research that BAM-British Academy of Management is conducting in the UK (and other EU Countries), combining quantitative and qualitative analysis (in-depth interviews with a reasoned sample of Heads of Business Schools). This comparative analysis aims to improve our knowledge and understanding of the above issues and to propose good practices and policies to effectively address them in business schools and higher education management.

2010-2012. Co-investigator in the Study and Monitoring Group (GSA) of the Italian Academy of Business Studies (AIDEA) in the project: Managing the sustainability of tourism development and destination competitiveness. She contributed to the sustainability assessment of the Dolomite natural World Heritage Site-WHS (Italy) through a quantitative application of the Weaver model (2000).

2009-2011. Co-invstigatorthe Italian national unit (University of Trento) in the EU project: Listen to The Voice of Villages (Local Initiative STrENgthening: how to build up a new TOurism in THE Valleys and among the mOst vItal CEntres OF rural VILLAGES). Project Partners: University of Trento, eTourism Reseach Group (Italy), Litija Development Centre (Slovenia), Bohemian Switzerland (Czech Republic), Marshal’s office of the Opolskie Region (Poland), Regional authority of the Usti Region (Czech Republic), Local Development Agency of Langhe Monferrato Roero (Italy), Forchheim District Office (Germany), University of natural resources and applied life sciences, Vienna (Austria). She focused on the (participative) governance models required to support sustainable tourism development in marginal rural areas.

2008-2009. Co-investigator on the special project funded by the Autonomous Province of Trento and the Commission for Scientific Research (CRS): Measuring productivity in the hotel sector. Managerial efficiency and inter-organizational relations. Coordinators: Prof. Mariangela Franch and Prof. Enrico Zaninotto, University of Trento. She measured hotel sector productivity by using a single factor measure (gross occupancy rate of bed-places) and a multi-factor method (DEA-Data Envelopment Analysis).

2005-2009. Co-investigator in the Italian national unit (Padua) in the FIRB project funded by MIUR (Italian Education, Universities and Research Ministry): Reshaping the financial infrastructure of business networks. Coordinator: Prof. Luca Erzegovesi, University of Trento. Project Partners: University of Trento, University of Modena, University of Parma, University of Padua, University of Verona, University of Urbino. She analysed the relationship between types of local tourism development, classified according to the industrial district model, and needs for, and forms of, financing for tourism development.

2004-2007. Co-investigator in the Italian national unit (University of Trento) in the PRIN project funded by MIUR (Italian Education, Universities and Research Ministry): The management of local tourist systems: strategies and tools for their creation, development, and governance. Coordinator: Prof. Sergio Sciarelli, University of Naples “Federico II”. Project Partners: University of Trento, University of Verona, University of Venice, University of Naples “Federico II”, University of Rome La Sapienza/Tor Vergata, University of Urbino “Carlo Bo”, Polytechnic University of Le Marche. She defined a general framework for tourist development analysis which included the industrial district model among its possible interpretive tools; the framework was then applied to a case study on the Dolomites and Lake Garda.

EU, National and Local projects (not funded)

2020-2021. Co-investigator in the research C4C - Culture-for-Covid - project: the Italian public museums’ strategic response to the Covid-19 pandemic emergency, submitted for FISR2020 (Fondo Integrativo Speciale per la Ricerca (FISR) 2020 Covid19) funding from the MUR-Ministry of University and Research. Coordinator: Prof. Alberto Nucciarelli, Department of Economics and Management. Other member: Prof. Alessandra Galizzi Kroegel, Department of Humanities. The project analyses the impact of an exogenous shock (the Covid-19 pandemic) on the Italian public museums’ business model and identifies their strategic response: the implementation of digital technologies and creation of new value-added products and services which also enrich on-site offers and access to cultural heritage. An interdisciplinary perspective is adopted, combining elements of business strategy, service management and museum studies. The project has theoretical and practical implications: increasing knowledge of innovation management and business model innovation; supporting both a strategic sector of the economy and the role of museums in the preservation and promotion of cultural identity. 

2018-2021. Co-investigator in the Italian national unit (University of Trento) in the PRIN project funded by MUR (Universities and Research Ministry): Governance and management for a sustainable competitiveness of Italian UNESCO World Heritage Sites. National coordinator: Prof. Paola Paniccia, University of Rome Tor Vergata. Project partners: Roma Tor Vergata, Verona, Trento, CNR-Consiglio Nazionale delle Ricerche. Coordinator of the Trento Unit: Prof. Umberto Martini. 

2015-2018. Italian coordinator for the European International project Application: EARP-European Artwork, Past Present and Future, Creative Europe Program, Larger scale cooperation projects 2015. Project partners: SAMK (Lead Partner, FIN), University of Turku (FIN), University of Valencia (E), Paragon Ltd (M), Business region Göteborg AB (S), University of Trento (Italy), Municipality of Middelburg (NL), The Deutsche Kammerphilharmonie Bremen (D), University of Bremen (D).

2015-2018. Coordinator of the Italian national unit (University of Trento) in the PRIN project funded by MIUR: Business innovation and sustainable development to enhance Italian cultural heritage. Governance, processes, and tools. National coordinator: Prof. Fabio Fortuna, University Niccolò Cusano - Telematica Roma. Project partners: Telematica Roma, Roma Tor Vergata, Verona, Trento, Florence, Cassino and Lazio Meridionale and LUMSA. Trento unit project: Film industry and innovation in local development. The provinces of Trento and Bolzano. 

2014-2016. Researcher for the international project application: Texts and Culture from Late Antiquity to the Early Modern Period. Calls for application to the University of Trento as set out in the 2014-2016 Strategic Plan. Coordinators: Prof. Claudia Demattè, Roberta Capelli and Caterina Mordeglia, Department of Humanities, University of Trento. 

2009-2011. Researcher within the PRIN project funded by MIUR: Management of minor tourist destinations in Italy. Approaches to sustainable tourism to enhance international competitiveness. National Coordinator and coordinator of the Italian national unit (University of Trento): Prof. Umberto Martini, University of Trento. Project Partners: University of Trento, University of Urbino, University of Verona.

2008-2011. National coordinator and coordinator of the Italian national unit (University of Trento) of the FIRB-Future research project funded by MIUR: Managerial approaches to the promotion of culture and the assessment of its effects on a territory. Project partners: University of Trento, University of Verona, University of Padua. Project score: 37/40. 

2008-2010. Researcher within the PRIN project funded by MIUR: Tourism and culture: innovation and sustainability in destination offers. National coordinator: Prof. Francesco Casarin, University Cà Foscari in Venice. Project Partners: University Cà Foscari in Venice, University of Trento, University of Urbino. Project score: 52/60. 

Support to policy making

2017-2018. Scientific head of the project: Governance and business models of digital platforms in Trentino (with Prof. Alberto Nucciarelli, University of Trento). Council of the Autonomous Province of Trento, Provincial Law on Incentives for Enterprises LP 6/1999. Focus of the project: how tourism management and marketing in Trentino influences the digital marketing choices made by local tourist destinations. Step 1: definition of a conceptual framework for the analysis and classification of the digital platforms of Destination Management Organizations-DMOs in Trentino (mobile apps, in particular). Step 2: development of an effective business model for the creation of a Destination Management app prototype for mobile devices (object of the Virtual Concierge project) that would overcome the gaps in/enhance the strengths of Trentino’s digital marketing. Project not developed. 

2016. Scientific head of the project and co-organiser: Dialogues on culture – 2016 series. Autonomous Province of Trento-Cultural Activity Department, tsm-Trentino School of Management. Focus of the project: identification of topics and trends related to culture-based development and their presentation and discussion during stakeholder dialogues involving experts (academics and practitioners). 2016 Topics: Culture-led regeneration; Audience development.

2013-2016. Scientific head of two projects. Autonomous Province of Trento-Cultural Activity Department, tsm-Trentino School of Management, Fitzcarraldo Foundation of Turin:

  • Development and implementation of the Observatory of Trentino’s cultural activities. Focus of the project: creating an integrated data warehouse on cultural activities in the province of Trento (museum system, libraries, music schools, live performances, etc.) through the design and development of a system for the systematic collection of data on these activities - existing or currently unavailable (live performances in particular) - from various sources. The data warehouse increases the accountability of the cultural sector and supports transparent and effective decision-making processes around public funding, linked to indicators of economic, financial, social, and cultural impacts.
  • Trentino Creative and Cultural Cluster. Focus of the project: To design, through an integrated and participatory approach (multi-level, multi-sector and multi-stakeholder), a Trentino Creative and Cultural Cluster (CCCT), conceived as a laboratory and driver of innovative and sustainable development activating and increasing the potential of the province in terms of its cultural heritage, tourist attractions and cultural and creative industries.

2015. Member of the panel of experts of the Focus Group Seminar “Policy supporting the cultural sector”. OCSE LEED in Venice, Fondazione di Venezia, Venice, 18 December 2015.

2015. Scientific chief of the project and co-organiser: Dialogues on culture – 2015 series. Autonomous Province of Trento-Cultural Activity Department, tsm-Trentino School of Management. Focus of the project: identification of topics and trends related to culture-based development and their presentation and discussion during stakeholder dialogues involving experts (academics and practitioners). 2015 Topics: Culture-based local development; industrial districts and clusters; culture accountability; stakeholder engagement in the cultural industry.

2015. Expert on the project: Fattore Cultura. State of the art and potential in the province of Cuneo. Silvia Santagata Ebla Study Center and Study Center of the Fondazione Cassa di Risparmio di Cuneo. Role in the project: analysis of the spatial agglomeration and specialisation in the cultural and creative industries and tourism in the province of Cuneo as a condition for the development of a creative atmosphere. The analysis is based on the extension and adaptation to tourism and the cultural and creative industries of established quantitative approaches and methods used in the empirical analysis of industrial districts, it adopts the variations introduced in the previous applications of these approaches/methods to the sectors in question.

2010. Coordinator of the project: The efficacy of destination marketing. Tools for assessing the web reputation of tourist destinations (in collaboration with Nicola Zeni). The project was selected for the Italian Working Capital Tour of Telecom and TILAB - research center of Telecom Italy. Padua, 13 October 2010. http://www.workingcapital.telecomitalia.it/come-funziona/.

2000-2014. Coordinator of and expert on 11 projects. Autonomous Province of Trento, Chamber of Commerce and Industry of Trento, 5 Trentino municipalities (Arco, Asiago, Molveno, Romeno, Trento). Focus of the projects: fostering, managing, and monitoring sustainable and innovative local development driven by assets including tourism and the cultural and creative industries and their cross-fertilization.  

Main topics:

  • Economic impact analysis of local development assets using Input-Output models (tourism), or combining Input-Output models with RFID technologies (cultural events/festivals, e.g. the Festival of Economics in Trento).
  • Sustainable tourism development.
  • The effectiveness of Destination Management Organizations’ communication strategies.
  • Evaluation of best practice in tourist service offers.
  • Relationships between specialisation, innovation, and local development.

 

 

 

 

 

 

 

 

 

Memberships in societies and scientific committees

Member of Scientific Committees 

  • 2022. Co-chair (with Prof. Rodolfo Baggio) of the track  Smart tourism ecosystems in transition – R&D Conference 2022 https://www.rnd2022.org/, University of Trento, Trento 9-13 July 2022. 
  • 2021. Chair of the special joint track SIMA-IHMA, Humanistic Management and Tourism (with Ernestina Giudici and Michael Pirson, Co-Founder and President of International the Humanistic Management Association), Sinergie-SIMA 2021 Conference “Leveraging intersections in management theory and practice”. Palermo (Italy), University of Palermo, 10-11 June 2021.
  • 2020. Heritage, Tourism and Hospitality International Conference 2015 (HTHIC2017), Living Heritage and Sustainable Tourism. Mendrisio (Switzerland), 6-8 April 2020. 
  • 2018. TomSust – Workshop on Tourism Sustainability and Regional Development. Bruneck (Italy), Free University of Bozen-Bolzano, 5-6 November 2018.
  • 2017. Heritage, Tourism and Hospitality International Conference 2015 (HTHIC2017), Narratives for a World in Transition. Pori (Finland), 27-29 September 2017.
  • 2015. Heritage, Tourism and Hospitality International Conference 2015 (HTHIC2015), Re-use, Representation, Co-creation and Profit. Research Agendas, Best Practices and Hospitable Partnerships in Tourism. Amsterdam (The Netherlands), 26-27 November 2015.
  • 2014. Heritage, Tourism and Hospitality International Conference 2014 (HTHIC2014), A Heritage of Hospitality and a Hospitality for Heritage. Istanbul (Turkey), 6-8 November 2014. 2013. Conference on Changing Asian Consumption Patterns and Emerging Dilemmas: A New Research Agenda for the Next Practice in Tourism and Hospitality. Guanzghou (China), 2-4 December 2013. 

Affiliations

  • 2017-present. Member of the International Humanistic Management Association (IHMA).
  • 2017-2018. Member of the Academy of Management (AOM).
  • 2018-2020. Member of the International Federation for IT and Travel & Tourism (IFITT).
  • 2021-present. Member of the British Academy of Management (BAM).
  • 2009, 2012. Member of the European Academy of Management (EURAM).
  • 2012. Member of the Regional Studies Association (RSA).
  • 2018-present. Member of the Italian Academy of Business Administration (AIDEA).
  • 2015-present. Member of the Italian Management Association (SIMA).
  • 2010-present. Member of the Italian Marketing Association (SIM).
  • 2019-present. Member of the Geo-Cartographic Center for Studies and Documentation (GeCo) of Rovereto, Department of Humanities, University of Trento.
  • 2017-present. Member of the Italian National Cluster on Tourism Management and Territory, CUEIM - University Consortium of Economics and Management.
  • 2010-2012. Member of the Study and Monitoring Group (GSA) of the Italian Academy of Business Studies on management practices to enhance the sustainability of tourism development and destination competitiveness.
  • 2012 and 2021. Member of the Italian Regional Studies Association (AISRe).
Awards and honours
  • 2018. Best paper at the 8th Advances in Hospitality and Tourism Marketing and Management (AHTMM2018), Bangkok, 25-29 June 2018. Augmented and virtual reality in cultural heritage - enhancing the visitor experience and satisfaction at the Ara Pacis museum in Rome, Italy (with Mariapina Trunfio, Adele Magnelli, Giovanni Verreschi and Salvatore Campana).
  • 2015. Best paper award at the Heritage Tourism and Hospitality International Conference 2015: Heritage Meets Innovation, Amsterdam, The Netherlands, 26-27 November 2015. The culture and creative industries and tourism. How intersectoral is local cultural development in Italy (with Giovanna Segre).
  • 2012. Second best paper at BEST EN Think Tank XII: Mobilities and Sustainable Tourism, Gréoux les Bains, Provence, France, 24–27 June 2012. Integrated Planning of Sustainable Tourism and Mobility. An Exploratory Study (with Anna Scuttari and Umberto Martini). The paper was later published in a special issue on Mobility and Sustainable Tourism of the Journal of Sustainable Tourism. 
  • 2006. Best paper at the XV International Leisure and Tourism Symposium, European Travellers 2010, ESADE, Barcelona (E), 3 May 2006. Local development in the tourist sector. The application of a model to analyse industrial development.
  • 2004. Best MA thesis awards. Belluno (Italy), Chamber of Commerce and Industry, December 2004.
Conferences and lectures

Papers presented at international conferences

  • 2022. Thematic Niche-Tourism Ecosystems: Orchestrators and Orchestration Mechanisms in Olive-Oil Tourism (with Angelo Presenza). Sinergie-SIMA 2022 Conference, Boosting knowledge and trust for a sustainable business. Milano, Bocconi University (Italy), 30 June- 1 July 2022
  • 2021. Future proofing: Changing tourism education to change business practices (with Frederic Dimanche). 2021 TTRA Conference: Travelling Towards Tomorrow Together. Web Conference, 13-15 October 2021.
  • 2021. Il ruolo anticiclico delle Industrie Culturali e Creative nelle città a declino industriale e demografico (with Giampaolo Vitali e Giovanna Segre). XLII Annual Scientific Conference AISRe-Italian Association of Regional Sciences. Web Conference, 8-10 September 2021.
  • 2021. Cultural and Creative Industries and shrinking cities: the Italian case (with Giampaolo Vitali e Giovanna Segre). 60th ERSA Congress, Territorial Futures – Visions and scenarios for a resilient Europe. Bolzano (Italy), Web Conference, 24-27 August 2021.
  • 2021. Social inclusion in museums and visual disabilities: The State Tactile Museum Omero of Ancona (with Martina Pellacani). Sinergie-SIMA 2021 Conference, Leveraging intersections in management theory and practice. Palermo, University of Palermo (Italy), 10-11 June 2021.
  • 2021. Humanistic Tourism: A new disciplinary perspective on tourism management (with Ernestina Giudici and Frederic Dimanche). Sinergie-SIMA 2021 Conference Referred Electronic Conference Proceedings, Leveraging intersections in management theory and practice. Palermo, University of Palermo (Italy), 10-11 June 2021.
  • 2021. Intangible heritage celebrations and festival tourism: Combining the best of two worlds in a culturally diverse metropolis (with Frederic Dimanche). Megaevent2021: City, Events, Mega-events and Tourism. Paris, 25-27 May 2021.
  • 2021. Humanistic Management and Tourism (with Ernestina Giudici, Anke Winchenbach, Atila Yüksel, Mario Vazquez Maguirre). Thought Leadership Conference of the International Humanistic Management Association: Transforming Systems Through Humanistic Management. Duquesne University, Palumbo-Donahue School of Business and Albert P. Viragh Institute for Ethics in Business, 15 January 2021.
  • 2020. Are luxury and sustainability compatible? A Canadian social entrepreneurship case (with Frederic Dimanche). TTRA International Conference. Victoria (Canada), 16-18 June 2020.
  • 2020. Coming to new life? Envisioning sustainable development in industrial (World) Heritage Sites (with Albina Pashkevich). International Conference on Heritage, Tourism and Hospitality 2020, Living Heritage and Sustainable Tourism. Mendrisio, Ticino (Switzerland), 6-8 April 2020.
  • 2020. Enhancing heritage value by raising sustainability: beyond traditional Business Models in the tourist accommodation service (with Martina Nannelli and Mariangela Franch). International Conference on Heritage, Tourism and Hospitality 2020, Living Heritage and Sustainable Tourism. Mendrisio, Ticino (Switzerland), 6-8 April 2020.
  • 2020. Disruption of the market structure: how short-term rental digital platforms have affected the competitive advantage’s forces in the tourism and hospitality accommodation service (with Martina Nannelli, Dimitrios Buhalis and Mariangela Franch). ENTER 2020 – 27th Annual Tourism Conference. Guilford (UK), University of Surrey, 8-10 January 2020.
  • 2019. Sharing digital platforms in the accommodation services (with Martina Nannelli and Mariangela Franch). Sinergie-SIMA 2019 Conference, Management, and sustainability: creating shared value in the digital era. Rome (Italy), Sapienza University, 20-21 June 2019.
  • 2019. Co-creating value in destination management levering stakeholder engagement (with Mariapina Trunfio). ENTER 2019 – 26th Annual Tourism Conference. Nicosia (Cyprus), 30 January-01 February 2019.
  • 2018. Augmented and virtual reality in cultural heritage: enhancing the visitor experience and satisfaction at the Ara Pacis museum in Rome, Italy (with Mariapina Trunfio, Adele Magnelli, Giovanni Verreschi, Salvatore Campana), 8th Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference. Bangkok (Thailand), 25-29 June 2018.
  • 2018. Public and private engagement in urban cultural regeneration. Evidence from Italian cities (with Mariapina Trunfio), 8th Advances in Hospitality and Tourism Marketing and Management (AHTMM) Conference. Bangkok (Thailand), 25-29 June 2018.
  • 2017. Hybridizing cultural heritage with creativity: an emerging narrative in Italy (with Mariapina Trunfio and Frank Go), International Conference on Heritage, Tourism and Hospitality 2017, Narratives for a World in Transition. Pori (Finland), 27-29 September 2017.
  • 2017. Linkages between film commissions and production companies: towards a win-win local development strategy (with Anna Irimias and Mariangela Franch), International Conference on Heritage, Tourism and Hospitality 2017, Narratives for a World in Transition. Pori (Finland), 27-29 September 2017.
  • 2017. Humanistic management challenges in value co-creation in a world in transition. PDW-Professional Development Workshop on Managerial challenges in value co-creation in a world in transition. Beyond the classical management paradigm, Academy of Management Annual Meeting (AOM2017) – At the interface. Atlanta (Georgia), 4-8 August 2017.
  • 2017. Constructive Alignment: a curriculum design system for high level learning and education inspired by humanistic management principles, Caucus on The Challenges of Humanistic Management Education in a Borderless Digital World, Academy of Management Annual Meeting (AOM2017) – At the interface. Atlanta (Georgia), 4-8 August 2017.
  • 2017. That’s another story: That's another story. Experimenting with learning labs, International conference on Humanistic Management of Small and Medium businesses. Innovation and Legitimacy as levers of Resilience. Cagliari (Italy), University of Cagliari, 24 May 2017.
  • 2015. The economic impact of tourism. Winter tourism and the ski industry. International Workshop – Safety and Liability Rules in European Ski Areas. Trento (Italy), 11 December 2015 (invited speaker).
  • 2015. Cultural legacy and urban regeneration: where are the spaces for heritage hybridization through stakeholder engagement? (with Frank Go, Mariapina Trunfio), the Second Heritage, Tourism and Hospitality, International Conference. Amsterdam (The Netherlands), 26-27 November 2015.
  • 2015. The culture and creative industries and tourism. How intersectoral is local cultural development in Italy? (with Giovanna Segre), the Second Heritage, Tourism and Hospitality, International Conference. Amsterdam (The Netherlands), 26-27 November 2015.
  • 2015. Engaging Community in Sustainable Tourism Development in World Heritage Sites. The Case of the Dolomites (with Mariangela Franch), Euromed Academy of Business Conference. Verona (Italy), 16-18 September 2015.
  • 2015. Creative Tourism as a Driver of Urban Regeneration (with Frank Go and Mariapina Trunfio), 1st Workshop on Integrating City Tourism(s) in the Urban Research Agenda, GSSI-Gran Sasso Science Institute. L’Aquila (Italy), 15-16 June 2015.
  • 2015. Developing Culture and Creative Chains: methodological issues and policy implications (with Giovanna Segre), Regional Studies Association Annual Conference. Piacenza (Italy), 24-27 May 2015.
  • 2014. Urban culture-led regeneration in monolithic contexts: issues and challenges for place identity and branding (with Frank Go and Mariapina Trunfio), Heritage, Tourism and Hospitality: A Heritage of Hospitality and Hospitality for Heritage. Istanbul (Turkey), Boğaziçi University, 6-8 November 2014.
  • 2014. Creative cities: emerging Italian cases. The 13th International Conference of the Society for Global Business & Economic Development, Managing the “Intangibles”: Business and Entrepreneurship Perspectives in a Global Context. Ancona (Italy), Polytechnic University of Le Marche, 16-18 July 2014.
  • 2013. E-governance-based sustainable, smart, and inclusive community brand building. Lessons learned in Eight Italian regional DMOs (with Frank Go, Mariapina Trunfio and Angelo Presenza), Conference on Changing Asian Consumption Patterns and Emerging Dilemmas. Guangzhou (China), 2-4 December 2013.
  • 2013. Sustainable Tourism Development in World Heritage Sites. Opportunities and Obstacles when Engaging Community in the Dolomites WHS, BEST EN Think Tank XIII, Engaging Communities in Sustainable Tourism Development. Kuala Lumpur (Malaysia), 27-30 June 2013.
  • 2012. Bridging Internal and External Issues Related to Knowledge Sharing: A Service-Dominant Logic Perspective (with Frank Go and Mariapina Trunfio), XXXIII AISRe Annual Conference, Institutions, Territorial networks, and Country-systems: The governance of local and national networks. Rome (Italy), 13-15 September 2012. 
  • 2012. Integrated Planning of Sustainable Tourism and Mobility. An Exploratory Study (with Anna Scuttari and Umberto Martini), BEST EN Think Tank XII: Mobilities and Sustainable Tourism. Gréoux les Bains, France, 24-27 June 2012. 
  • 2012. Service-Dominant logic based Territorial Governance (with Frank Go and Mariapina Trunfio), 12th EURAM Conference, Social Innovation Competitiveness, Organisational Performance and Human Excellence. Rotterdam (The Netherlands), 6-8 June 2012. 
  • 2012. Confronting Multi-Level Governance Challenges: The Case of Networked Rural Marginal Areas of Trentino (with Frank Go and Mariapina Trunfio), Regional Studies Association European Conference 2012, Networked regions, and cities in times of fragmentation: Developing smart, sustainable, and inclusive places. Delft (The Netherlands), 13-16 May 2012.
  • 2011. Sustainable Tourism and Well-being Tourism in Mountain Destinations, IV annual Consumer Behavior in Tourism Symposium 2011 (CBTS 2011), Future Tourism Demand: Demographic, Behavioral and Social Changes. Challenges for marketers and economists. Bruneck‐Brunico (Italy), 1-3 December 2011.
  • 2011. Supporting sustainable tourism development in the Dolomites UNESCO World Heritage: the importance of aesthetics and wellbeing (with Umberto Martini), 20th Nordic Symposium in Tourism and Hospitality Research. Rovaniemi (Finland), 20-24 September 2011. 
  • 2011. Managing Traditional Knowledge: sustainable tourism in Malaysia (with Frank Go and Robert Francis Peters), Advancing the Social Science of Tourism Conference. Guilford (UK), Surrey University, 28 June-1 July 2011. 
  • 2011. Getting to Know the Knowledge Infrastructure to Elicit Tourism Destination Stakeholders’ Relational Engagement: A Social Capital Perspective (with Frank Go and Mariapina Trunfio), Advances in Hospitality and Tourism Marketing and Management Conference. Istanbul (Turkey), 19-24 June 2011. 
  • 2011. Promoting and Supporting Sustainable Tourism Development. Rural Marginal Areas in Central European Countries (with Umberto Martini), UNWTO Forum, Tourism and Sciences: Bridging Theory and Practice. Algarve (Portugal), 1-3 June 2011. 
  • 2010. Managing niche tourism in developed countries. The case of Vital Villages Association (with Umberto Martini), ATLAS Annual Conference 2010, Mass Tourism vs Niche Tourism. Limassol (Cyprus), 3-5 November 2010. 
  • 2010. A managerial approach for the sustainability of tourism development and destination competitiveness (with Mariangela Franch and Umberto Martini), 30th Strategic Management Society International Conference – Extension of Naples. Naples (Italy), 16 September 2010 http://rome.strategicmanagement.net/naples-extension.php 
  • 2010. Performance measurement systems for event planning and marketing. An exploratory study (with Mariangela Franch and Umberto Martini), JMG Workshop – Journal of Management and Governance, Performance Measurements and Corporate Governance. Pisa (Italy), 10-11 September 2010. 
  • 2010. RFID technology potential for assessing the economic impact of events in territorial marketing (with Mariangela Franch and Umberto Martini), 9th International Conference Marketing Trends. Venice (Italy), 21-23 January 2010. 
  • 2009. Global Warming as a driver of change in Alpine skiing areas (with Mariangela Franch, Umberto Martini and Federica Buffa), 59th AIEST Conference, Management of Change in Tourism. Savonlinna (Finland), 23-27 August 2009. 
  • 2009. Economic sustainability of events. An exploratory study (with Mariangela Franch, Umberto Martini and Serena Barbera), 9th EURAM Conference, Renaissance & Renewal in Management Studies. Liverpool (UK), 11-14 May 2009. 
  • 2008. Tourism expenditure generated by cultural events: the case of the Festival of Economics of Trento (with Mariangela Franch and Serena Barbera), 5th ESA Sociology of the Arts Research Network mid-term Conference, Arts, Culture and Public Sphere. Expressive and Instrumental Values in Economic and Sociological Perspectives. Venice (Italy), 4-8 November 2008. 
  • 2007. Local Tourist Systems designed from the top down and developing from the bottom up. The case of the Dolomites and Lake Garda, 5th International Doctoral Tourism and Leisure Colloquium of the XVI International Leisure and Tourism Symposium, Responsible Growth in Tourism and Climate Change. Barcelona (Spain), ESADE, 23 May 2007.
  • 2006. Networks and strategic development of SMEs: field research in the hospitality sector (with Mariangela Franch, Umberto Martini and Federica Buffa), 6th Annual Conference EURAM, Energizing European Management. Oslo (Norway), 17-20 May 2006. 
  • 2006. Local development in the tourist sector. The application of a model to analyze industrial development, 4th International Doctoral Tourism and Leisure Colloquium of the XV International Leisure and Tourism Symposium, European Travellers 2010. Barcelona (Spain), ESADE, 3 May 2006.
  • 2005. The spatial boundaries of local tourist systems from a managerial perspective: the case of the Dolomites, PhD Workshop ENTER 2005. Innsbruck (Austria), 25-28 January 2005.

Papers presented at international conferences

  • 2019. Sharing digital platforms in the accommodation services (with Martina Nannelli and Mariangela Franch). Sinergie-SIMA 2019 Conference, Management and sustainability: creating shared value in the digital era. Rome, Sapienza University, 20-21 June 2019.
  • 2017. Web 2.0 and stakeholder engagement in value co-creation. Sinergie-SIMA 2017 Conference. Value co-creation: managerial challenges for business and society. Naples, University of Naples Federico II - Monte Sant’Angelo, 15-16 June 2017.
  • 2015. Nature and pervasiveness of culture-led regeneration paths in Italy. Place marketing implications, XII SIM Conference. Marketing at the service of cities. Cultural heritage and urban revitalization. Turin, Department of Management, 22-23 October 2015. 
  • 2014. Urban lab of creative tourism. The case of the city of Trento, Conference on European cultural tourism towards 2020, CeSTIT, SISTUR, Ifitt Italy. Bergamo, 13-14 March 2014.
  • 2011. Sustainable mobility and destination management. The case of South Tyrol (with Anna Scuttari and Umberto Martini), VIII SIM Annual Conference - Italian Marketing Association. Rome, 22-23 September 2011. 
  • 2006. Application of the industrial district model to tourism development analysis. The case of the Dolomites, Doctoral Session of the XVIII Sinergie Annual conference, The evolution of capitalism between theory and practice: property, governance and value. Capua, 26-27 October 2006.
  • 2005. Industrial local systems vs Tourist local systems. Industrial districts as a place development model, X Annual Workshop Aidea Giovani, Standardization of processes in the company. Institutional, Organizational, Managerial, Financial and Accounting aspects. Naples, 17-18 March 2005.

Invited speaker

  • 2019. Methods for measuring the (un)sustainability of tourism development at heritage sites, School of Technology and Business Studies. Borlänge (Sweden), Department of Tourism Studies Dalarna University, 14 June 2019.
  • 2019. Interpreting and managing sustainable tourism development: An exploratory integrated framework and case study analysis. Toronto (Canada), Ted Roger School of Management, Ryerson University, 6 May 2019.
  • 2016. Application of Weaver’s model (2000) to evaluate and manage sustainable tourism development, International Conference Destination Green Italy. Governance models from the Alps to the Mediterranean Sea, EURAC and the Italian Environment Ministry (Ministero dell’Ambiente e della Tutela del Territorio e del Mare). Rome (Italy), 6-8 July 2016.
  • 2015. The economic impact of tourism. Winter tourism and the ski industry. International Workshop – Safety and Liability Rules in European Ski Areas. Trento (Italy), Department of Law, University of Trento, 11 December 2015.
  • 2010. A Managerial approach to sustainable tourism development: il cammino Jacopeo di Anaunia. Final conference of the EU Project Grundtvig paternariato DODETERD “On sustainable tourism”. Trento (Italy), 23 July 2010. 
  • 2006. Tourism Local System and Networking, European Business Module, Department of Business Economics. Florence (Italy), University of Florence, 19 October 2006

 

Other work

Support to policy making

2017-2018. Scientific head of the project: Governance and business models of digital platforms in Trentino (with Prof. Alberto Nucciarelli, University of Trento). Council of the Autonomous Province of Trento, Provincial Law on Incentives for Enterprises LP 6/1999. Focus of the project: how tourism management and marketing in Trentino influences the digital marketing choices made by local tourist destinations. Step 1: definition of a conceptual framework for the analysis and classification of the digital platforms of Destination Management Organizations-DMOs in Trentino (mobile apps, in particular). Step 2: development of an effective business model for the creation of a Destination Management app prototype for mobile devices (object of the Virtual Concierge project) that would overcome the gaps in/enhance the strengths of Trentino’s digital marketing. Project not developed. 

2016. Scientific head of the project and co-organiser: Dialogues on culture – 2016 series. Autonomous Province of Trento-Cultural Activity Department, tsm-Trentino School of Management. Focus of the project: identification of topics and trends related to culture-based development and their presentation and discussion during stakeholder dialogues involving experts (academics and practitioners). 2016 Topics: Culture-led regeneration; Audience development.

2013-2016. Scientific head of two projects. Autonomous Province of Trento-Cultural Activity Department, tsm-Trentino School of Management, Fitzcarraldo Foundation of Turin:

  • Development and implementation of the Observatory of Trentino’s cultural activities. Focus of the project: creating an integrated data warehouse on cultural activities in the province of Trento (museum system, libraries, music schools, live performances, etc.) through the design and development of a system for the systematic collection of data on these activities - existing or currently unavailable (live performances in particular) - from various sources. The data warehouse increases the accountability of the cultural sector and supports transparent and effective decision-making processes around public funding, linked to indicators of economic, financial, social, and cultural impacts.
  • Trentino Creative and Cultural Cluster. Focus of the project: To design, through an integrated and participatory approach (multi-level, multi-sector and multi-stakeholder), a Trentino Creative and Cultural Cluster (CCCT), conceived as a laboratory and driver of innovative and sustainable development activating and increasing the potential of the province in terms of its cultural heritage, tourist attractions and cultural and creative industries.

 

2015. Member of the panel of experts of the Focus Group Seminar “Policy supporting the cultural sector”. OCSE LEED in Venice, Fondazione di Venezia, Venice, 18 December 2015.

2015. Scientific chief of the project and co-organiser: Dialogues on culture – 2015 series. Autonomous Province of Trento-Cultural Activity Department, tsm-Trentino School of Management. Focus of the project: identification of topics and trends related to culture-based development and their presentation and discussion during stakeholder dialogues involving experts (academics and practitioners). 2015 Topics: Culture-based local development; industrial districts and clusters; culture accountability; stakeholder engagement in the cultural industry.

2015. Expert on the project: Fattore Cultura. State of the art and potential in the province of Cuneo. Silvia Santagata Ebla Study Center and Study Center of the Fondazione Cassa di Risparmio di Cuneo. Role in the project: analysis of the spatial agglomeration and specialisation in the cultural and creative industries and tourism in the province of Cuneo as a condition for the development of a creative atmosphere. The analysis is based on the extension and adaptation to tourism and the cultural and creative industries of established quantitative approaches and methods used in the empirical analysis of industrial districts, it adopts the variations introduced in the previous applications of these approaches/methods to the sectors in question.

2010. Coordinator of the project: The efficacy of destination marketing. Tools for assessing the web reputation of tourist destinations (in collaboration with Nicola Zeni). The project was selected for the Italian Working Capital Tour of Telecom and TILAB - research center of Telecom Italy. Padua, 13 October 2010. http://www.workingcapital.telecomitalia.it/come-funziona/.

2000-2014. Coordinator of and expert on 11 projects. Autonomous Province of Trento, Chamber of Commerce and Industry of Trento, 5 Trentino municipalities (Arco, Asiago, Molveno, Romeno, Trento). Focus of the projects: fostering, managing, and monitoring sustainable and innovative local development driven by assets including tourism and the cultural and creative industries and their cross-fertilization.  

Main topics:

  • Economic impact analysis of local development assets using Input-Output models (tourism), or combining Input-Output models with RFID technologies (cultural events/festivals, e.g. the Festival of Economics in Trento).
  • Sustainable tourism development.
  • The effectiveness of Destination Management Organizations’ communication strategies.
  • Evaluation of best practice in tourist service offers.
  • Relationships between specialisation, innovation, and local development.

Guest speaker at stakeholder dialogues, workshops, and training courses 

  • 2020. Tourist and territorial valorization of Mantegna, the man and his art. Stakeholder dialogue on local development and innovation driven by cultural assets (Artist Andrea Mantegna born in Isola Mantegna in 1431). Lions Club Piazzola sul Brenta in collaboration with local institutions (Association Friends of Andrea Mantegna, District Governor, Mayors, School Directors, Director of Villa Contarini, etc.). Online, 30 April 2020.
  • 2019. Culture and territorial development in post-industrial societies: conditions, drivers, and tools. Stakeholder dialogue on local development and innovation driven by cultural assets (the artist Andrea Mantegna, born in Isola Mantegna in 1431). Lions Club Piazzola sul Brenta in collaboration with local institutions (Association Friends of Andrea Mantegna, District Governor, Mayors, School Directors, Director of Villa Contarini, etc.). Gazzo (Padua), Villa Tacchi, 26 February 2019.
  • 2019. Enhancing local professions and products: national and international good practices. Stakeholder dialogue on “Scenarios for the economic development of the Altipiano di Pinè". Municipality of Baselga di Pinè in collaboration with Prof. Michele Andreaus (Department of Economics and Management). Baselga di Pinè (Trento), Centro Congressi Sala Pinè Mondiale, 4 July 2019.
  • 2018. Tourism and culture: Val di Fassa’s strengths and weaknesses. Stakeholder dialogue on local development and innovation driven by cross-fertilizing local assets. Ladin Institute of Culture. San Giovanni di Fassa (Trento), Museo Ladino di Fassa, 16 May 2018.
  • 2017. Managing sustainable tourism development: The Weaver model. Training course for teachers “The mountain as an Education Lab: Dolomites UNESCO WHS and Alpine Tourism”. SAT-Società Alpinisti Tridentini. Rifugio Graffer (Trento), 1 September 2017.
  • 2017. Winter Tourism: beyond the figures. Workshop on the tourism sector in Madonna di Campiglio, Pinzolo and Val Rendena “There was snow once”. Cassa Rurale Pinzolo and Cassa Rurale Adamello Brenta. Madonna di Campiglio, 23 March 2017.
  • 2015. The economic impact of tourism. Winter tourism and the ski industry. International Workshop – Safety and Liability Rules in European Ski Areas. Trento, Italy, 11 December 2015.
  • 2016. Culture in a world in transition. Preparatory meeting of stakeholder dialogue “University Assembly on Culture, Creativity and Knowledge”. University of Trento, Trento, 1 June 2016.
  • 2016. A mountain, a professor, the stars. Scientific-artistic event in collaboration with Francesca Sorrentino (storyteller). Stakeholder dialogue “University Assembly on Culture, Creativity, Knowledge”. University of Trento, MUSE (TN), 21 June 2016.
  • 2014. The economic role of winter tourism. Workshop on the future of winter sports and mountain tourism “Mountain and ski”. SAT-Società Alpinisti Tridentini, Trento, 21 November 2014.
  • 2013. Web and Tourism: new strategies and business models for tourism and hospitality. Workshok “E-Tourism LAB”. Federalberghi – Trentino. Levico Terme (Trento), 25-26 September 2013.
  • 2012. Local development Models. Family districts. Workshop “Third Convention of Family Friendly municipalities”. Municipality of Arco, Arco (Trento), 6 December 2012.
  • 2010. A Managerial approach to sustainable tourism development: il cammino Jacopeo di Anaunia. Final workshop of the EU Project Grundtvig paternariato DODETERD “On sustainable tourism”, Trento, 23 July 2010.

Knowledge dissemination – non-specialist publications

  • Della Lucia M. & Giudici E. (2021). Humanistic Tourism. Values, Norms and Dignity. UNITRENTO MAG periodico online di Ateneo. https://webmagazine.unitn.it/in-libreria/89961/humanistic-tourism-values-norms-and-dignity.
  • Della Lucia M. (2016). If love were a mountain. UNITRENTO MAG periodico online di Ateneo. http://webmagazine.unitn.it/.
  • Della Lucia M. (2016). Culture-led regeneration: research, training, and experimental labs. University Assembly on Culture, Creativity and Knowledge 2016. University of Trento. 
  • Della Lucia M. (2016). Intersectoral specialization of the cultural, creative and tourism industries in Cuneo, Italy. In Silvia Santagata Ebla Study Center and Study Center of the Fondazione Cassa di Risparmio di Cuneo, State of the art and potential in the province of Cuneo. Fondazione Cassa di Risparmio di Risparmio di Cuneo.